Contact WaHttp
We are a small team, so you get a real answer from someone who knows the product rather than a ticket number and a canned reply.
Best for anything with detail attached: integration problems, billing questions, refund requests, enterprise enquiries, data requests. Include your workspace name and, if it's an API issue, the session ID and the request and response bodies. That usually saves a round trip.
We answer within one business day. Priority support is included on Growth and above.
Best for quick questions and anything urgent. It is a real WhatsApp number, which we think is the least we can do given what we build. Please do not send API keys or passwords over it.
What to contact us about
Technical help
Session won't connect, webhooks not firing, unexpected API response, MCP client won't authenticate. Check the FAQ first — the answers to the most common ones are already there — then send us the details.
Billing and refunds
Plan changes, invoices, VAT receipts, or a refund inside the 14-day money-back window. Email is best so there's a record.
Enterprise and dedicated deployments
If you need unlimited sessions, a dedicated deployment, custom integrations or an SLA, tell us roughly what volume you're expecting and what you're connecting to, and we'll come back with something concrete.
White-label and agencies
The Agency plan is white-label ready. If you're reselling to clients and need something specific, ask.
Data protection requests
Access, correction, deletion or export requests, and Data Processing Agreements for business customers. See the Privacy Policy for what we hold and how long.
Security
If you've found a vulnerability, email us with the details before disclosing it publicly. We'll acknowledge within one business day and won't take legal action against good-faith research.
Before you write
Two things we get asked constantly, answered here to save you the message:
No, you don't need Meta approval. WaHttp uses the WhatsApp Web protocol. Scan a QR code or use a pairing code and you're sending in about a minute.
Yes, there is some ban risk. Any third-party WhatsApp tool carries it. Smart Queue paces your messages and we'll give you a warm-up plan for a new number, but nobody can guarantee zero bans. Don't link a number you can't afford to lose.
Company details
JahaSoft Ltd United Kingdom
Registered in England and Wales, company number 14653641
WaHttp is not affiliated with WhatsApp LLC or Meta Platforms, Inc.